Shipping Policy

At Jetverra, we are committed to providing a smooth and reliable shopping experience.

Order Processing

Orders are processed after payment has been successfully received.

Please allow 1–3 business days for us to process and prepare your order for shipment. Orders are not normally processed or shipped on weekends or public holidays.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Time

Delivery times may vary depending on your destination, shipping method, carrier, customs procedures, and other circumstances beyond our reasonable control.

Estimated delivery times are general guidelines and are not guaranteed. Delays may occur due to weather, carrier disruptions, customs clearance, public holidays, or other unforeseen circumstances.

Shipping Costs

Shipping costs, if applicable, will be calculated and displayed at checkout before you complete your purchase.

Applicable shipping charges depend on the destination, order details, and available shipping method.

Order Tracking

Once your order has shipped, you may receive a tracking number by email.

Please allow some time for tracking information to become available in the carrier's system.

Incorrect or Incomplete Shipping Information

Please make sure your shipping address and contact information are correct and complete before placing your order.

Jetverra is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect, incomplete, or outdated information provided by the customer.

If you discover an error, please contact us as soon as possible at HettieByczynski24785@outlook.com.

We will make reasonable efforts to assist you but cannot guarantee that shipping information can be changed after an order has been processed or shipped.

Delayed or Lost Packages

If your order is significantly delayed or appears to be lost during transit, please contact us at HettieByczynski24785@outlook.com.

We will work with the relevant shipping carrier to investigate your package and provide reasonable assistance.

Customs, Duties, and Taxes

International shipments may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country or local authorities.

Such charges may be the responsibility of the customer unless otherwise stated during checkout.

Jetverra does not control customs procedures or determine duties, taxes, or other fees imposed by local authorities.

Damaged Packages

Please inspect your package as soon as it arrives.

If your order arrives damaged, please contact us promptly at HettieByczynski24785@outlook.com and provide your order information, details of the issue, and, where possible, photographs showing the damage.

We will review the situation and work with you to determine an appropriate solution.

Contact Information

For questions regarding shipping or your order, please contact:

Jetverra
Email: HettieByczynski24785@outlook.com

Thank you for choosing Jetverra.